Transporter vetting
Transport partners are checked before a load is allocated to them. Company and operating documents are confirmed, and operators who cannot produce them do not carry our customers' freight.
Operational control
Operational assurance on every load
Anyone can say they are reliable. These are the specific checks applied before and during a load — the things you can ask us to evidence.
Controls applied per load
Goods in transit insurance
GIT requirements are confirmed against each load rather than assumed. Where cargo value is high, we confirm the cover limit against the declared value before dispatch.
Vehicle documentation
Vehicle licensing, roadworthy status, driver licence and Professional Driving Permit are verified prior to allocation.
Tracking
Tracking capability is confirmed where the customer requires it, so position updates can be given during transit instead of guesses.
POD management
Proof of delivery is obtained after every completed movement and returned to the customer for their invoicing and claims records.
Load communication
The customer is kept updated through collection, transit and delivery. Silence during transit is the most common complaint in road freight and we treat it as a failure.
What we will not claim
We do not publish certifications we do not hold, and we do not quote insurance limits that have not been confirmed for the vehicle carrying your load. If a requirement on your side cannot be met, we say so before the load is booked rather than afterwards.
Want these controls applied to your freight?
Tell us what you are moving, where it is collecting and where it needs to go. We will confirm the right vehicle and send you a rate.